Orders
Below are answers to common questions about placing an order with us!
How do I know if my order is confirmed?
After completing your checkout you will instantly get a confirmation email, if you don’t please email us at order@surface-interval.com
Can I change my shipping address after my order is placed?
To change your shipping address please email us at orders@surface-interval.com ! If your order has been dispatched for delivery it unfortunately wouldn’t be possible to change your shipping address .
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes we do! Although shipping charges do apply, which you can find the exact amount for your country at the checkout stage.
When will my order be shipped?
Domestically we ship within 24 to 48 hours of when your order is placed and internationally we ship within 48 hours of when your order is placed.
What is your return policy?
You can read through our returns/exchange policy on this page here: RETURN POLICYREFUND POLICY